TCM - Role of IT Admin | Teacher Created Materials

Rostering Support

OneRoster Compatibility
TCM Learning Platform is able to ingest and sync user/class data via the OneRoster standard.
Self-Roster Capability
Customers should have the option to manually add or update teachers, classes, and students through a self-service interface.
CSV/Template Upload
For districts that prefer traditional batch uploads, TCM accepts a standardized CSV template.

ClassLink & Clever Integration
TCM Learning Platform supports both ClassLink and Clever APIs, enabling auto-provisioning of users and seamless login from those portals.
Google Classroom Federation
If a district already uses Google Classroom, teachers/students can log into TCM with their existing Google credentials.
Direct Login (Username/Password)
In environments without an SSO provider, users can register for TCM directly using email/password authentication with basic password-reset flows.

Before any teacher or student can register, the district must designate at least one “District Administrator” account.

1. Classroom → 2. Teacher → 3. Student

Every student must belong to at least one classroom, and every classroom must be owned by a teacher.

Each school must have at least one “School Administrator” in TCM Learning Platform before rostering or SSO can be fully enabled.
If a campus has no existing administrator, TCM will create a “placeholder” school admin account. Credentials shared upon request.

To connect a district’s existing SIS/SSO systems to TCM Learning Platform, customers must have at least one in-house IT contact who:
- Understands basic CSV formatting (for template uploads).
- Can work with the SIS vendor or internal data team to extract roster files.
- Can liaise with TCM’s technical support during API or SSO integration.

Before any data flow or SSO link is activated, TCM schedules a one-hour onboarding session (video-conference) with the customer’s IT lead and at least one district or school administrator.
During this session, TCM’s integration engineer will:
1. Review the rostering method selected (OneRoster vs. CSV vs. self-roster).
2. Validate SSO credentials (API keys, service account details, or direct login settings).
3. Confirm that the district administrator and school administrators are correctly configured.
4. Walk through any custom license-start-date settings.

Customers opting for the CSV/Template Upload method must format their roster data to match TCM’s prescribed template.
TCM will provide the template file (including field definitions and sample rows) and offer assistance (via email or short screen-share sessions) to finalize any formatting questions.

When sending roster updates via CSV/Template or SIS-based sync, customers must include the entire dataset (all teachers, classes, and students) along with any changes.
Submitting only delta or incremental records will cause The TCM Learning Platform to treat missing entries as deletions, resulting in unintended user/data loss.
Districts should plan their routine exports to always provide a full extract rather than just modified rows.

Customers should share only those teachers, classrooms, and students who will actively use The TCM Learning Platform—not the entire district user list.
Uploading the full district roster can lead to unnecessary license consumption and higher costs.

TCM Learning Platform supports exactly one role per user account (e.g., a teacher account cannot also serve as the district administrator).
If an individual requires multiple responsibilities, they must be assigned separate accounts with a unique email address for each role.